CreateUK User Guide

What is CreateUK?

UK Libraries’ is piloting a 3-year enterprise license (2019-2022) of Reclaim Hosting’s Domain of One’s Own (DoOO).

This pilot, CreateUK, will enable UK Libraries to offer web hosting with individual domain names (web space) for faculty, students, and UK Libraries’ employees campus-wide.

CreateUK will give faculty and students an opportunity to have a web space to experiment with a wide variety of applications and create digital projects for the web. Some popular applications include WordPress, Omeka, Grav, and Scalar. These and other applications are intended to support teaching, research, and creative works.

Who is eligible for an account?

UK faculty may request an account for their digital scholarship project provided that they have a sustainability plan that includes the migration of content to another platform by the end of June 2022.

UK instructors may request hosting space for their courses with the expectations that they and their students will use CreateUK for teaching and learning purposes only. Space allocated to a course will no longer be available three months after the conclusion of the course unless the instructor requests a renewal of the space allocation before the three-month deadline.

Faculty and instructors’ access to CreateUK will expire upon their departure from UK.

UK students are eligible to be CreateUK users through their course enrollments or on an individual basis. Access to allocated space will become unavailable three months after completion of the course, graduation, suspension, or withdrawal.

Alumni, retired UK employees, and other affiliated members of the University of Kentucky community are not eligible for this service.

UK Libraries employees may also request an account, with preference for those who support or are engaged in digital scholarship activities.

Users interested in transferring ownership of an allocated space or exporting content from CreateUK can contact UK Libraries at for information.

When is it appropriate to create an account?

Faculty and graduate students with digital projects that involve creating content, whether they do that on their own or with students in a course, may want accounts, particularly when needing to use applications such as WordPress, Omeka, Grav, and Scalar.

When it’s probably not appropriate

If content will be developed over several years and needs to persist beyond the pilot end date (June 2022), CreateUK might not be the best solution unless there is a plan in place to eventually migrate content. If the content is not meant to be shared publicly, CreateUK may also not be appropriate.
If you are not sure whether you should request an account, email us

Getting Started

1. Request an account.

2. Once your account is approved, name your domain.

3. After naming your domain, you’ll want to install applications.

4. As you install applications, you’ll need to name your projects.

5. Add your content.

Above are the general steps to getting started, but let’s take a closer look beginning with naming your domain, which is a very important step.

Name Your Domain

When you name your domain, you are naming the web space you’ll use for ALL your CreateUK projects. The domain you choose establishes a distinct identity for your body of web projects.

You will get one domain on which you can install multiple projects. You cannot change your domain name, so make sure you pick one general enough that it doesn’t limit you later.

All CreateUK domain urls include  Remember to keep your domain name short but meaningful.


Naming the domain after yourself Naming the domain after a concept, project, or class
Main domain name

Note: Think about the name you will give your individual installations when thinking about what you want to name your domain as this will impact the url.  See “Name Your Project(s)” below.

Install Applications

After naming your domain, you’ll need to install applications in your domain (e.g., WordPress, Omeka, Grav, and Scalar) in order to add your content to the web. To do this, you will use what is called the cPanel.

The cPanel, or control panel, is your landing page for your CreateUK account that lets you easily access and manage the files and applications of your account. Once logged into your account, you can see your active applications and personal account information at a glance.

CreateUK has four featured applications listed, but there are many, many more that can be utilized. Just click on All Applications in order to see what possibilities lie in wait for your domain!

1. Login to your Dashboard using your linkblue account. Once logged in you will see your cPanel (control panel).
2. Scroll down and locate the Installatron.
3. Search or browse available applications.
4. Click on the icon representing the application you’d like to install.
5. Then, click the Install this application button.

The following images illustrate these steps:

Install Steps


Install Steps


Install Steps


Install Steps


For more information on the cPanel, please see cPanel Basics.

Once you’ve installed applications, you can create content and manage users (if you choose to add any additional users). You’ll also need to manage passwords for each installed application.

Featured Applications

Some of the most popular of the featured applications are WordPress, Omeka, Grav, and Scalar.

Popular Applications Description & Link to Resources
WordPress, once known primarily as a blogging tool has since become a popular tool for creating websites. WordPress is a content management system that can be customized through themes and plugins you install within your own instance. Reclaim Hosting community documentation on WordPress.
Omeka is a content management system that excels in building collections and repositories utilizing Dublin Core metadata standards. This tool would be a great choice for creating online exhibits. Reclaim Hosting community documentation on Omeka
Grav is an open-source, flat-file content management system for creating websites.  More about Grav’s features. Reclaim Hosting community documentation on Grav
Scalar is a tool for building web-based books where multiple paths through the content are possible. It also includes visualization tools and an annotation feature. Scalar’s User Guide. Reclaim Hosting community documentation on Scalar

Learn more about all of the open-source and Reclaim Hosting custom applications available through your domain or contact UK Libraries at with any questions.

Name Your Project(s)

You’ll be asked to create directories or subdomains as you install applications. You’ll name your projects through directories or subdomains.


Naming the domain after yourself Naming the domain after a concept, project, or class
Directory (this example suggests a direct relationship to your main site)
Subdomain (this example suggests content that is related yet distinctive from the rest of your site)

After naming your project(s), you are now ready to add content to your installed application(s).

Manage Passwords & Users

You’ll always need to use your linkblue account to login to your cPanel dashboard. However, you’ll need to manage separate passwords for each individual application you install. Once you’ve installed an application, you can bookmark it and log in directly (no need to return to your cPanel dashboard each time you want to use your application).

Administrator passwords

As the owner of your application, you’ll establish an administrator username and password. Only you should have this login information. If you have students or collaborators who will add content to your site, you should give them separate access (See “Add users” below).

Add users

You can add collaborators and students within individual applications (e.g., WordPress site). There are usually several levels of access, so you can control the amount of editing privileges you grant each user. No one you add as a user will have access to your cPanel dashboard.

Storage Space

Each individual CreateUK account is given 2GB of file storage space. This is true no matter how many applications you install. Everything together, applications and files, is limited to 2GB of storage. If the limit is reached, users should contact for information on archiving, compressing, deleting, or migrating content.

To see how much space you have used, look for the Statistics panel to the right of the main cPanel screen after logging in.

If you’re not sure what the storage needs for your project will be, contact us, and we can help you work on some estimates.

The applications you install on your CreateUK account may consume a lot of your storage space, so we recommend deleting any applications you install but decide not to use.

Storing media

Because media files (photos, videos) are large, most likely you will need to find a place to host (store) them that is not within your CreateUK account. Then you can link to them from your application(s). Some suggested places to host media are:

To discover more data repository options use the Registry of Research Data Repositories (

Showcase Your Project(s)

We’re looking to showcase projects that exemplify how CreateUK is being used to enhance the teaching, learning, and research experience of UK faculty, staff, and students. If you have a project that you think should be highlighted on the CreateUK website, contact us at  We’ll follow up with you requesting further information about your project. 

Manage Backups

Any application that you install using the cPanel Installatron is set to automatically create a backup of the whole application every time the software updates. The backups expire after 14 days, but they can quickly eat up quota space in that time, especially since some applications (such as WordPress) update automatically. Follow the steps in each section below to take more control over the space that backups use in your account.

1. Turn off the automatic Installatron backup.

  • From your cPanel, click My Apps in the Applications section.
  • From there, select the wrench icon next to your site’s name.
  • Scroll down to Automatic Update Backup and set that to Do not create a backup.
  • Then, scroll down to the bottom of your screen and click on Save All.
Manage Backups

2. Create a manual Installatron backup before major changes

It’s best practice to have a backup of your application from right before you start tinkering, just in case anything goes wrong. That way you won’t lose any content that’s been added or changed since the last backup. As a bonus, backups created through the Installatron are easy to restore with a single click. These manual backups can even be sent to an offsite location like Dropbox to save space.

To create a manual backup:

  • From your cPanel, click My Apps in the Applications section.
  • Click the checkbox to the far right of the application name (labeled 1 in the screenshot below).
  • Click the Backup button below the bottom of the application list (labeled 2 in the screenshot below).
  • On the next screen, enter a descriptive label and click Backup again. The backup will run with a status bar.
Manage Backups

Retention & Migrating Content


All sites created within your CreateUK account will remain until one of the following occurs:

1. The primary owner is no longer an affiliate or eligible for CreateUK (see “Who is eligible for an account?” above). Note: All sites must have a primary owner. If a site does not have a primary owner, CreateUK administrators will take appropriate action for removing the site or identifying a new site owner.

  • For graduating students (or faculty leaving the university) who are primary owners of a site, their accounts will be closed 3 months following graduation or leaving the University of Kentucky. However, the student can also choose to migrate their content if they wish to keep it (see Migrating information below).

2. The primary owner requests the site be removed.

3. The site is in violation of any part of the Terms of Use.

Migrating to Reclaim Hosting

Choose one of the shared hosting accounts that Reclaim Hosting offers. 

  • If you already have a Top-Level domain (i.e. choose the I will use my existing domain and update my nameservers option.
  • If your current website content exists on a subdomain (i.e., select the Register a New Domain option.
  • Enter top-level domain name
  • Complete the sign-up process/pay invoice. If you choose the Student/Individual Plan, your invoice total should be $30.00.
  • Send a support request to with the following message:

Hello Reclaim Hosting Support,

I am graduating from (or leaving the) University of Kentucky, and I would like to migrate my account, (your domain), to Reclaim Hosting. Please let me know if you need anything else from me.
(Your Name)

A member of Reclaim Hosting support will respond & help you get your account migrated within 24 hrs.

Migrating Elsewhere

If you would like to continue using your domain after graduation (or leaving the university) but would like to migrate it elsewhere, complete the following steps:

1. Generate a full backup of your account.

2. If you have a Top-Level domain (i.e., send a request to the CreateUK administrators asking them to unlock your domain, turn privacy protect off, and send you the transfer EPP code. These three items are required in order to initiate a successful domain transfer.

3. Next, follow the instructions provided by your new hosting platform on transferring domains/migrating websites. You can find instructions for common hosting platforms below:


If you are interested in a general CreateUK overview, we are happy to talk with you or your students about CreateUK and specific tools for CreateUK projects. We can also speak to your project group and provide preliminary consultations. Please contact us to set something up.

Once you begin work in your CreateUK domain specific technical questions may come up. There are steps you can take by which you may be able to solve the problem yourself. CreateUK requires that users both learn the platform and learn the tools available. We understand that for some this will be a daunting task, but CreateUK projects in general may be experimental in nature and as such creators will need to have an experimental, trial-and-error mindset. We recommend the following troubleshooting process:

1. If you get stuck, try visiting the support website for the specific application you are working with.

Other applications you may be using also have their own support documentation. Do a Google search, for instance, to find documentation on the application you are using.

2. Next, try doing a broader Google search for the specific question or problem you are having.

Google is a great resource for finding solutions to many common (and not so common) issues and problems people have with the applications offered through CreateUK. The web is filled with tutorials and guidance on how to use most of the tools provided, easily found through a Google search.

3. If you are still stuck, contact us for support.

4. Reclaim Hosting is the vendor through which we provide CreateUK.

For technical questions that you are unable to resolve through other avenues, get in touch and we will do our best to assist.
Support and documentation is also available through Reclaim Hosting’s community forum.

What we can provide

  • Assist with account setup, answer questions about the pilot, make sure you understand how it all works
  • Provide consultations related to using applications for CreateUK projects–selection, discussion of major features, advantages/disadvantages
  • Help with the selection of tools to use for your projects, provide general overviews
  • Identify learning resources about tools used within CreateUK (e.g., tip sheets and existing tutorials)
  • Limited support for all using the applications — class visits, troubleshooting

What we cannot provide

  • Installation of plug-ins. (We can help you learn to install these on your own.)
  • Website and graphic design assistance. Most applications have themes or designs that are automatically installed with the application or that can be found through a web search. We suggest spending some time looking at your application’s theme options to find one that suits your needs.
  • Custom web development or plug-in development
  • Payment for any additional features, additional domain names, or top-level domain names (i.e.

Text for this User Guide was adapted from Reclaim Hosting DoOO Community Documents, Reclaim Hosting Documentation for DoOO Administrators, and Digital Arts, Sciences, & Humanities (DASH), University of Minnesota.

Last Updated 2/16/2021